Simple, Transparent Pricing

Plans that scale with your care home

No hidden fees, no long-term contracts. Pay per resident per month and only for what you need. All plans include our core AI documentation features.

Starter

£0.50/resident/month

Perfect for smaller homes getting started:

  • Natural Language Documentation
  • Basic Care Concern Detection
  • CQC-Compliant Reports
  • Resident Profiles & Care Plans
  • Mobile & Desktop Access
  • Email Support
  • Predictive Care Insights
  • Family Communication Portal

Professional

Most Popular

£2.50/resident/month

Our most popular choice for growing homes:

  • Everything in Starter
  • Advanced Care Concern Detection
  • Predictive Care Insights
  • Family Communication Portal
  • Advanced Analytics Dashboard
  • Priority Phone Support
  • Onboarding Training Sessions
  • Smart Scheduling

Enterprise

Custompricing

For care home groups & large organisations:

  • Everything in Professional
  • Smart Scheduling & Rostering
  • Multi-Site Dashboard
  • Custom Integrations & API Access
  • Dedicated Account Manager
  • On-site Training & Support
  • Custom Reporting
  • SLA Guarantee
  • Free pilot for qualifying homes
  • No setup fees or contracts
  • Cancel anytime

Free Pilot Programme

Try CareSyntra at no cost

We're looking for forward-thinking care homes to join our pilot programme. Get full access to CareSyntra Professional features, dedicated onboarding support, and help shape the future of care technology – completely free.

Pricing FAQs

Common questions about our pricing

Got questions about costs, billing, or what's included? We've answered the most common pricing questions here.

Pricing is based on the number of residents in your care home. You're billed monthly based on your average resident count. If your occupancy changes, your bill adjusts automatically – you only ever pay for what you use.

No. There are no setup fees, no implementation costs, and no hidden charges. The price you see is the price you pay. We believe in transparent, honest pricing. Training and onboarding are included in all plans.

Absolutely. You can upgrade, downgrade, or cancel your subscription at any time with 30 days notice. There are no long-term contracts or cancellation penalties. We want you to stay because you love the product, not because you're locked in.

Pilot participants get full access to CareSyntra Professional features for a limited period, plus dedicated onboarding, training, and priority support. There's no obligation to continue after the pilot – though we're confident you'll want to!

Yes! Care home groups with multiple sites qualify for volume discounts. Contact our sales team to discuss Enterprise pricing tailored to your organisation's needs. We'll create a custom package that works for you.

The ROI of CareSyntra

An investment that pays for itself

Save 70% Documentation Time

If each carer saves just 2 hours per shift on documentation, that's hundreds of hours per month returned to direct care. Time that improves both care quality and staff satisfaction.

Reduce Compliance Risk

CQC-compliant documentation from day one. Avoid the costs of compliance failures, remediation work, and reputational damage. Peace of mind that paperwork is always inspection-ready.

Improve Staff Retention

Carers leave the profession because of paperwork burden. Give them tools that let them focus on caring, and you'll see improved morale, lower turnover, and reduced recruitment costs.

ROI
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Value